Your roof is an important part of your home, and a high-quality roof can even increase the value of your house. The color of your roof and the materials used to create it will likely impact how passersby and potential future buyers view the home. Before you hire a roofing company, ask these important questions to determine whether the roofers will be a right fit for your needs.
Is the Company Licensed to Do Work in This Area?
You want to receive reassurance that the company is fully licensed to do work in your area. If not, that’s a big red flag, and you should not trust the company. Only place your home in the hands of a licensed roofing contractor.
Is the Company Local?
Finding out the physical address of the roofing company is important. Also get a reliable phone number and an email address. Try the phone number during business hours, and see how you are greeted. Drive by the physical address you are given. Just some basic fact-checking can lay the foundation for trust in a company.
Also, you may want to talk to the roofing company about their ties to the local community. If it’s a family-run business, they may live locally in the community or do local community service. Otherwise, you may ask to see local jobs they have done.
What Level of Experience Can You Expect From the Roofers?
You have every right to know about the professionals who will be working at your home. Your roof is far more than the physical investment of the materials. The work that goes into roofing is both an art and science in some ways, and you need experienced roofers who will be able to lend their expertise to ensure that the job is well done.
Also, having experienced roofers on the job indicates that you can count on the work being completed in a timely manner. The last thing any homeowner needs is the inconvenience of people working on the property longer than necessary.
What Insurances Does the Company Carry?
A roofing company should have liability insurance to protect you as the homeowner. If an accident happens that causes damage to your property, you don’t want to have to be financially responsible for the repairs yourself. Make sure you’ll be able to enjoy the peace of mind that comes with knowing you won’t be held responsible for accidents on your property while the roof is installed.
Also, ask about workers’ compensation insurance. No matter how good the safety record of a company is, a job like roof always comes with risks. Roofers do a lot of their work far from the ground, and their role is physically demanding. Therefore, every roofing company should have liability insurance.
What Is the Company’s Legal Business Name?
Roofing companies may have a variety of answers to this question. An important thing to note is how quickly the company representative answers this question. They should be able to offer you the full legal business name without hesitation. You can also ask for proof of the business name through state licenses and insurance coverage.
If the business is owned by an entrepreneur with multiple businesses, they may be doing business as a specific roofing company name. However, their main business name may be different. That’s a common occurrence, and it shouldn’t give you cause for concern. However, a company should be forthcoming and open about their business name.
Where Can I See Reviews of the Company?
Most roofing companies that are well-established in an area will be able to point you directly to a variety of objective reviews on their services. This may be on common sites like Angie’s List or Yelp. Reviews may also be on social media sites like Facebook. Reviews may even be left on a company’s website.
Keep in mind that most businesses will have at least some negative reviews. Take the time to read the details of both negative and positive reviews so you can weigh them against each other. People are more likely to air complaints than they are to go online to leave a positive review after they’re satisfied with a job well done, but reviews can still be a valuable tool when you choose a roofer.
Does the Company Have References Available?
In addition to looking at reviews of a company, you may ask for references from past customers. This may be in the form of a reference letter, or you may receive a phone number you can call. This is an acceptable business practice. The roofing contractor should offer references when you ask or be able to get back to you with references in a timely manner.
Finally, not only do you want to ask these questions, but you also want to listen carefully to the answers. For a roofing company you can rely on, contact Acoma Roofing, Inc. today for all your roofing needs. We are happy to answer any questions you have!